FAMA (Facility and Merchandise Authorization) is Disney’s proprietary audit and authorization system, developed to ensure that all facilities producing Disney-branded products meet the company’s International Labor Standards (ILS). The FAMA process is central to Disney’s commitment to ethical sourcing, workplace safety, and corporate responsibility across its global supply chain.
Through its ILS Program, Disney holds all its suppliers accountable for maintaining socially responsible operations, from manufacturing to distribution. The FAMA audit is a rigorous assessment of a facility’s labor, health & safety, environmental, and ethical practices.
What Does the FAMA Audit Cover?
Businesses licensed to produce Disney merchandise must comply with Disney’s Code of Conduct and present documentation in the following key areas during the FAMA audit:
1. Employee Records & HR Documentation
- Employee attendance logs
- Payroll and wage statements
- Employment contracts and job descriptions
- Leave records and time-off tracking
2. Occupational Health and Safety (OHS)
- Emergency response plans
- Safety training logs and certifications
- Fire extinguishing systems and maintenance records
- Records of workplace doctors or OHS personnel
- Compliance with local OHS laws (e.g., Law No. 6331 in Turkey)
3. Environmental Compliance
- Water quality analysis
- Emission and waste management records
- Environmental permits and monitoring reports
4. Operational and Organizational Records
- Workflow diagrams and organization charts
- Customer and supplier lists
- Disciplinary policies and documentation
- Internal policy documents related to compliance and ethics
Disney emphasizes values such as integrity, impartiality, and respect within its global production standards. The FAMA audit integrates these principles with local regulations and ILS law, aiming to foster not only a compliant supply chain but also a transparent and sustainable one.
Benefits of the DISNEY FAMA Audit
- Enhances Brand & Market Value: Demonstrates a strong ethical commitment that appeals to customers and investors.
- Strengthens Customer Trust: Builds long-term client relationships through proven transparency and responsibility.
- Improves Workplace Safety: Promotes safe, fair, and legally compliant working conditions.
- Encourages Risk-Based Thinking: Better prepares the business to manage compliance-related risks.
- Fosters Corporate Accountability: Aligns internal policies with global standards in ethics and sustainability.
- Drives Innovation & Learning: Encourages the adoption of best practices and continuous improvement.
- Ensures Transparent Stakeholder Communication: Reinforces openness with regulators, communities, and employees.
The Role of Social Responsibility at Disney
Disney integrates social responsibility directly into its operations by employing dedicated roles like Supplier Social Responsibility Managers, Auditors, and Sustainability Strategists. These positions ensure that every step of the supply chain reflects Disney’s ethical values.
Disney sees employees not just as workers, but as brand representatives, and believes that long-term corporate goals can only be met through a responsible and engaged workforce. The FAMA certification thus helps reshape partnerships, pushing suppliers toward greater accountability, transparency, and stakeholder focus.
QIS Disney FAMA Consultancy Services
At QIS, we offer comprehensive support for organizations preparing for a Disney FAMA audit. Our consultancy services are designed to align your operations with Disney’s stringent standards and ensure full audit readiness.
Our Services Include:
- Initial Gap Analysis and current status evaluation
- Review and organization of personnel files and HR documentation (e.g., social security records, employment agreements, timecards, etc.)
- Verification and preparation of all Occupational Health & Safety records as per relevant regulations
- Preparation of environmental records and compliance documentation
- Development and structuring of Social Responsibility documentation (policies, procedures, goals, internal audits, etc.)
- Evaluation of risk management systems
- Support for internal compliance meetings and documentation practices
- Guidance on creating audit-friendly workflows and communication structures
Our goal is to prepare your facility thoroughly for Disney’s audit process, reducing risk and enhancing compliance outcomes. We also raise awareness among your employees and managers about the importance of ethical conduct and regulatory obligations.
📞 Contact QIS Today
Let us help you achieve and maintain Disney FAMA certification with confidence. Reach out now for a tailored consultancy package and expert guidance.